GreenArrow Email Software Documentation

Legacy Editor

This document describes the legacy content editing interface, which provides the following HTML editing options:

  • TinyMCE WYSIWYG editor (used by default)
  • EDM Designer
  • Raw HTML editor

We recommend using the default content editing interface instead of this legacy interface unless you required EDM Designer support.

Split Testing

GreenArrow Studio supports split-testing email campaigns. Split testing sends each content version to an equal share of the recipients unless Automatic Winner Selection is enabled.

To split test a campaign in the legacy interface, click the Turn split testing on button in the top-right of the content editor:

turn on split test

Clicking the button reveals a tab bar where each entry represents one content version in the split-test:

add more contents

To duplicate one of the contents in this campaign, use the dropdown to select the name of the source content.

duplicate existing content in a campaign

Finally, clicking Add creates a new content version. If no content is selected in the dropdown, the new content is blank.

You cannot duplicate content that uses the EDM Designer editor.

About EDM Designer

EDM Designer is a responsive content editor with which GreenArrow Studio can integrate.

For Cloud customers, we provide integration with the EDM Designer at no extra charge. Integration is enabled by default.

For On-Premise customers, GreenArrow Studio does not come with an API Key nor license for usage of EDM Designer. To enable integration, an EDM Designer API Account must be purchased separately from EDM Designer.

We do not provide support for EDM Designer. However, if you encounter what you believe to be an integration issue, please open a Support Ticket detailing the issue, then use the WYSIWYG editor while we investigate.

Our integration with EDM Designer works with their API as of April 1, 2017. We cannot guarantee compatibility if EDM Designer makes reverse-compatibility breaking changes to their API.

Using EDM Designer

After enabling EDM Designer Integration, a Responsive tab appears in the campaign content editor:

Campaign Content Editor with Responsive Tab

Clicking on the Responsive tab activates EDM Designer:

Campaign Content Editor with Responsive Tab Activated

Campaigns with content created by EDM Designer can be converted to use the TinyMCE or raw HTML editor. However, content created in TinyMCE or the raw HTML editor cannot be imported into EDM Designer.

Copyright © 2012–2024 GreenArrow Email