GreenArrow Email Software Documentation

Message Volume

GreenArrow Studio contains features to help you track how many messages per month organizations on your system are sending. There are several ways to access this information, detailed below. To perform the actions outlined below, please be signed into GreenArrow Studio as a system administrator.

All monthly summaries use the organization’s Anniversary Day to determine when a month begins and ends.

3 Month Report, web view for a single organization

Access the organization page by clicking on Admin in top bar. Follow the link below it to Manage Organizations. Find the organization you’d like to retrieve information about and click the View or Hourglass icon. This takes you to the organization show page.

On this page, click Messages Sent and you will see the following report of the messages sent by this organization over the last 3 months:

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Daily Report, CSV file for a single organization

On the organization page, in the top section called Organization Details, you will find a button Download Sends Report. Clicking this button will give you a CSV file containing the daily number of messages sent by that organization over the last year:

organization-details.jpg

3 Month Report, CSV file for all organizations

Access the system page by clicking Admin in the top bar. Follow the link below it to System. On this page, you will find a button Download Sends Report. Clicking this button will give you a CSV file containing the report for the past 3 months for every organization on your system:

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