Tech Support

From simple questions to critical concerns, we listen. We’re on your side. Our dedicated team of problem-solvers is unmatched in this industry. That’s because we tackle your issues with the expertise they require and the respect they deserve.

Find software documentation and search FAQs to help you set up and make adjustments.

Find articles, tips, and guides to help you improve email building and deliverability.

24×7 Support for Critical Malfunctions

We know that uptime is critical for all of our customers, and problems don’t always happen during business hours or when it’s convenient. For more information about what constitutes a Critical Malfunction and how to get support, please read our Documentation here ›

Submit a Ticket

Our technical support team is available Monday through Friday from 8:30 am to 5:00 pm US Central Time. Sign in to open a ticket or contact us directly via phone or email.


We support compassionately to exceed our customers’ expectations

“When we’ve had weird questions, we’ve always found the support very responsive and very helpful.  And being able to have access to an engineer immediately has been amazing for us.”

Raphael Burnes

iPhone Life