On-Premises vs. Cloud

Which is best for your business?

When you look more closely at your management processes, staff support and expertise, feature requirements and business goals, you’ll know more about which experience is right for you. Below you’ll find a breakdown of On-Premises and Cloud features and benefits to help you decide, but if you have more questions, we’re here to listen and provide a recommendation based on your unique situation.

On-Premises

You need the control or flexibility of running email software on your servers.

Are you a sender with in-house technical ability and need email delivery software running on your own servers for business or custom integration requirements? GreenArrow provides a rock-solid, high-performance On-Premises MTA Engine with an optional, user-intuitive Marketing Studio with campaign building features and reporting to enhance subscriber relationships.

Cloud

You need a turn-key, scalable email
delivery solution managed by us!

Are you a sender of relevant, permission-based email, who doesn’t want to manage servers, throttling, or deliverability details? We offer a Cloud email delivery service managed by us: an SMTP/API Email Delivery Engine plus user-intuitive, all-in-one Marketing Studio, so you can easily start to build and deliver right away, and gain subscriber insights.

Compare Server Management

On-Premises gives you complete control over server management; however — depending on your bandwidth, staff, and expertise — you may find that it’s more effective to leave server management to us. With that said, even if you do prefer On-Prem, we provide optional managed service add-ons to support your needs (indicated below by an asterisk*). Contact our sales experts to learn more about these features for On-Premises.

On-Premises Cloud
Server You own or rent We handle for you
Installation and configuration of the GreenArrow software You* We handle for you
Ongoing Server Administration:
  • Install operating system and GreenArrow updates
  • Manage disk space
  • Resolve server problems
You* We handle for you
Backups You* We handle for you
Uptime Your Responsibility Our responsibility
(Covered by our SLA)
Scaling Yes We handle for you

* means that we sell an optional managed service that handles this for you on your own server. Contact an expert for details.

Compare Email Deliverability

Whether you want to go deep and manage all of the deliverability settings and maintenance yourself, or lean on our experts to do this for you, we’ve got you covered.

On-Premises Cloud
Server You own or rent We handle for you
Monitoring for problems and responding to them You We handle for you
Acceptable Use Policy Your server or network provider’s AUP Our AUP (which requires relevant, permission-based email)

Compare other differences

Whether you want to go deep and manage all of the deliverability settings and maintenance yourself, or lean on our experts to do this for you, we’ve got you covered.

On-Premises Cloud
Initial Deliverability Warmup Slower Faster
Time required to setup Days (depending on you) Same day
Pricing Structure Per license Per volume sent
Email Marketing Software
(Marketing Studio)
Separate add-on Comes with package

Do you have unique requirements? Let’s talk!

We’re always excited to hear more about specific use cases, scenarios, and even future-state projections that could help us determine which fit would be better for you and your team. Send us an introduction and a sales expert will get in touch with you right away to guide you to the best choice for your business.