GreenArrow Email Software Documentation

Yahoo’s transition from ReturnPath

On June 15th 2015, Yahoo announced that they were dropping ReturnPath from managing their Complaint feedback loop program (CFL). On June 29th, Yahoo transitioned the administration of their feedback loop system from ReturnPath to Yahoo’s Customer Care.

Yahoo stated in their communication that they will continue sending spam reports during the transition but encouraged users to save the feedback loop configuration information because it won’t be available after the transition.

If you are a hosted customer or you asked us to use our Yahoo account to submit the feedback loops then you don’t need to gather the information from Yahoo: we’ve already done this.

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