GreenArrow uses a PostgreSQL database to store some of its data, including configuration and statistical data.
Adjusting PostgreSQL’s configuration improperly can render your GreenArrow server inoperable and/or cause loss of data.
GreenArrow performs PostgreSQL performance tuning for each server that we install. That initial tuning is all that’s needed in most cases. Please contact GreenArrow technical support if you would like us to verify that this initial tuning that we performed is still appropriate for your server’s current configuration.
You should only modify PostgreSQL’s configuration if you know what you’re doing with PostgreSQL, and should always have a rollback plan in place before making any changes. If you cause an outage while modifying PostgreSQL’s configuration, that does not qualify as a critical malfunction for support purposes.
- Table of Contents
- Main Configuration Files
- Other Files
- Service Management
- Global Statement Timeout
- Remote Access
New GreenArrow installations use PostgreSQL 9.5 by default. Older installations may be running 8.3 and can be converted to 9.5 by contacting technical support.
To check which version of PostgreSQL you’re using, look at what directory the
/var/hvmail/postgres/default symlink points to. For example, the following server is running PostgreSQL 9.5:
# ls -l /var/hvmail/postgres/default lrwxrwxrwx 1 root root 24 Mar 16 10:33 /var/hvmail/postgres/default -> /var/hvmail/postgres/9.5
Main Configuration Files
PostgreSQL has two main configuration files:
/var/hvmail/control/greenarrow.conf. The postgres_max_connections directive is used for controlling the maximum number of connections allowed by PostgreSQL.
/var/hvmail/control/postgres.conf. This contains most of PostgreSQL’s other configuration directives.
Changes made to either of the above files take effect during the next PostgreSQL restart.
greenarrow.conf takes precedence over
postgres.conf, so if you wish to change a setting which could normally be specified in either location, you should specify it in
greenarrow.conf to avoid a conflict.
Configuration guidelines can be found in our Installation Guide’s PostgreSQL Tuning section.
GreenArrow logs PostgreSQL’s output to the
/var/hvmail/log/postgres/ directory using multilog.
tail this log, run:
tail -F /var/hvmail/log/postgres/current | tai64nlocal
multilog is a message logging system. It retains up 20MB of PostgreSQL logs by default. You can optionally adjust this limit by editing the
/var/hvmail/control/logconfig.multilog file. Our Service Logs page contains more information.
Here are some other filesystem paths which you may find useful:
The PostgreSQL binary directory, where commands like the
psqlclient are located can be found at
/var/hvmail/postgres/default/bin/. Here’s an example of how to use it to log in as the
/var/hvmail/postgres/default/bin/psql -U greenarrow
- The default PostgreSQL data directory is located at
/var/hvmail/postgres/default/data/. The contents of this directory include:
pg_hba.conffile, which may be edited.
postgresql.conffile. This file is automatically generated each time PostgreSQL is restarted, so any changes to made directly to it will be overwritten. You should make changes to
postgres.conf(as described in the previous section) instead.
- The PostgreSQL usernames and passwords that are created during the installation process can be viewed in the
This step shows you how to manage GreenArrow’s PostgreSQL service. Stopping or restarting this service will cause complete downtime for any other services that depend on access to the database until PostgreSQL starts back up.
A restart typically takes somewhere between 15 and 60 seconds, but yours could take longer. If your business model is sensitive to downtime, we recommend restarting this service during your low peak hours.
The PostgreSQL service can be managed with the
To restart PostgreSQL, run:
To stop PostgreSQL, run:
To start a downed PostgreSQL, run:
You can also use the
svc command to manage the
/service/hvmail-postgres service. This includes performing tasks like stopping, starting and restarting PostgreSQL. We recommend using the
hvmail_postgres_manager script for these tasks though because it also manages services which may otherwise keep PostgreSQL connections open and prevent the PostgreSQL server from shutting down.
You can use
hvmail_init status to check on PostgreSQL’s current state:
hvmail_init status | grep hvmail-postgres
Global Statement Timeout
GreenArrow’s PostgreSQL is configured with a global 24 hour statement timeout. This is to prevent any rogue long-running SQL statements from having a performance or stability impact across the system.
Any statement that is expected to take longer than 24 hours should be modified
to either (preferably) work in smaller units or (not preferably)
statement_timeout to a different value.
There are three steps to setup remote access to PostgreSQL.
- Configure PostgreSQL to listen for remote connections.
- Authorize remote client connections.
- Create a user account.
The instructions below assume that you are granting remote access to a client with an IP address of
220.127.116.11 to a server that will listen on IP address
Configure PostgreSQL to Listen for Remote Connections
If PostgreSQL is already listening on an IP address accessible from the client system then you can skip this step.
These instructions can also be used to add or update the IPs where GreenArrow will listen for incoming connections.
/var/hvmail/control/postgres.confwith the IP addresses to listen on, and enable SSL. Edit that file to add these lines (replacing
18.104.22.168with your server’s IP address):
listen_addresses = 'localhost, 22.214.171.124' ssl = on
- By default, PostgreSQL only listens on
localhostfrom this configuration will cause GreenArrow to break, so you should verify that
localhostis listed in the
listen_addresslist (as shown in the example in the previous step).
- If this is the first time setting up remote access to PostgreSQL, copy Apache’s SSL certificate and key:
cat /var/hvmail/control/httpd.ssl.crt > /var/hvmail/postgres/default/data/server.crt cat /var/hvmail/control/httpd.ssl.key > /var/hvmail/postgres/default/data/server.key chmod 600 /var/hvmail/postgres/default/data/server.key chown hvpostgres:hvpostgres /var/hvmail/postgres/default/data/server.key
- Restart PostgreSQL, and verify that it comes back up.
Authorize Remote Client Access
- Add a line to
/var/hvmail/postgres/default/data/pg_hba.confto allow password authentication from authorized IP addresses. Examples which limit access to a single IP, and allow access from any IP are shown below:
hostssl all all 126.96.36.199/32 password # Allow connections from this one IP hostssl all all 0.0.0.0/0 password # Allow connections to any IP
- Reload the configuration file without restarting PostgreSQL (no downtime required):
su - hvpostgres -c "/var/hvmail/postgres/default/bin/pg_ctl reload -D /var/hvmail/postgres/default/data"
- Review your firewall configuration to allow the authorized IPs to connect to PostgreSQL on the IP you configured it to listen on.
Create the user account
If you do not yet have an account to access postgres remotely, you will need to contact GreenArrow technical support to have one set up for you.