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Spam Complaint Mailboxes

Spam complaint mailboxes receive spam complaints, also known as feedback loop complaints, which are processed by GreenArrow Engine’s Spam Complaint Processor. A feedback loop registration is needed to receive spam complaints.

Adding a Spam Complaint Mailbox

Complete the following steps to create a new spam complaint mailbox:

  1. Login to GreenArrow Engine’s web interface.
  2. Navigate to Configure => Domains:
    configure-domains.png
  3. Click the Users/Forwarders button next to the domain that you’d like the mailbox to be created for:
    edit-users-forwarders.png
  4. Click the Add Spam Complaint Mailbox button towards the bottom of the page:
    add-new-spam-complaint-mailbox.png
  5. Enter the email address that you’d like to receive spam complaints, and click Save:
    new-spam-complaint-mailbox-form.png

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