GreenArrow Email Software Documentation

Bounce Mailboxes

Bounce mailboxes receive bounce messages, which are processed by GreenArrow Engine’s Bounce Processor.

Adding a Bounce Mailbox

Complete the following steps to create a new bounce mailbox:

  1. Login to GreenArrow Engine’s web interface.
  2. Navigate to Configure => Domains:
  3. Click the Users/Forwarders button next to the domain that you’d like the mailbox to be created for:
  4. Click the Add Bounce Mailbox button towards the bottom of the page:
  5. Enter the email address that you’d like to receive bounces, and click Save:

We recommend that you keep the localpart of the bounce address to a maximum of 8 characters. Localparts longer than this may result in the Return-Path email address being longer than 64 characters, which could be rejected by some mail servers.

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